We often hear that it’s wise to...

...be a “good listener,” which is solid advice, but why do we talk so much about the importance of listening? 

Why don’t we talk about the importance of being a “great watcher?” 

Communication is 80% body language.

If we learn to watch an individual’s body language correctly, we will pick up on what’s not being said, which can be far more important than the words being uttered!